Tamil Nadu Tourism Development Corporation Ltd
தமிழ்நாடு அரசு சுற்றலாத் துறையில் வேலைவாய்ப்பு அறிவிப்பு 2022
Tamil Nadu Tourism Development Corporation Ltd
| Organization Name: | Tamil Nadu Tourism Development Corporation Ltd |
| Job Category: | Tamil Nadu Govt Jobs |
| Employment Type: | contract basis Jobs |
| Post Name | AGM/ Manager,Sr. Associate/ Associate |
| No of Posts | 12 |
| Application Start Date | 12.8.2022 |
| Last Date | 26.8.2022 |
| Application Fee | No Fee |
| Official Website : | http://www.ttdc.co.in/newweb/job/index.html |
About Tamil Nadu Tourism Development Corporation Ltd.
Tamil Nadu Tourism Development Corporation (TTDC) was incorporated in 1971
with the motive to promote tourism and cater to people across the world for exploring
Tamil Nadu as a tourist destination. It has under its umbrella many asset/ properties in
the categories of hotels, restaurants, boathouses, telescope houses, exhibition site at
Island Grounds, coaches and petrol bunks. TTDC is planning to increase the number
and categories of tourist experiences (e.g., adventure and eco-tourism, dam sites etc.)
and improve the tourist experience in the existing asset/ properties. In order to achieve
the same, TTDC wishes to leverage upon the expertise available in the industry by
appointing resources on fixed term basis.
TTDC is inviting applications through email only ([email protected]) for the
following posts from eligible candidates to join TTDC on a fixed term contract basis
(subject to performance evaluation) for three years, renewable every year based on
satisfactory performance of the candidate for up to three years and extendable for
further period as decided by Board of TTDC.
The following table provides an overview of the various positions for which
applications are invited.
AGM/ Manager – F&B
Bachelors’ Degree or Diploma in
o Hotel Management;
o Hospitality and Hotel Administration;
o Hotel Management and Catering Technology;
o Hospitality, Travel & Tourism.
Preference shall be given to candidates with Masters in above areas.
Experience in the following areas:
o Overall management of properties of hospitality/ hotel/ resort chain with specific
experience in F&B and restaurant management.
o Increasing revenue of a hotel chain.
o Increasing profitability of one/ more properties of a hotel chain.
o Leading initiatives towards improving customer footfalls, overall guest satisfaction
score and revenue of one or more properties and restaurants. For example, introduction of
SOPs, IT interventions, introducing restaurants, vendor empanelment, improving
housekeeping, makeovers of restaurants/ bars etc.
Desirable:
o Developing and maintaining a network of strategic business relationships in the sector/
industry.
o Exposure to project management areas such as project planning, budgeting & costing,
project monitoring, vendor management, contract management, quality management.
Job Descriptions:-
Formulate polices and Standard Operating Procedures (SOPs) on hospitality
functions of TTDC pertaining to Food & Beverages (F&B), aligned to industry
standards.
o This shall include policies on food pricing, cost control, housekeeping,
guest relations, inventory management, quality control of inputs
and output etc.
Provide support at the property/ asset level for uniform and smooth roll out of
SOPs.
Engage in training and capacity building of employees.
Undertake overall monitoring of F&B function across all assets (where
applicable).
Monitor F&B functions ensuring standardisation of guest/ tourist
experience; monitor implementation of SOPs; monitor occupancy trends;
recommend cost control measures; monitor revenues and profitability.
Introduction of new recipe, Standardisation of menu, increasing
revenue.
Sr. Associate/ Associate – F&B
Bachelors’ Degree or Diploma
in:
o Hotel Management;
o Hospitality and Hotel Administration;
o Hotel Management and Catering Technology;
o Hospitality, Travel & Tourism
Preference shall be given to candidates with Masters in
above areas.
Experience in the following areas:
o F&B management (production, personnel
management, SOP drafting, food standards/
hygiene compliance, inventory management
etc.) in a hotel chain/ restaurant chain.
AGM/ Manager – Housekeeping
Bachelors’ Degree or Diploma
in
o Hotel Management;
o Hospitality and Hotel
Administration;
o Hotel Management and
Catering Technology;
o Hospitality, Travel &
Tourism
Preference shall be given to
candidates with Masters in
above areas.
Experience in the following areas:
o Overall management of properties of
hospitality/ hotel/ resort chain with specific
experience in housekeeping.
o Leading initiatives towards improving overall
guest satisfaction score, customer footfalls.
Examples of such initiatives include,
introduction of SOPs, technology
interventions, vendor empanelment, vendor
management practices, improving ratings on
portals such as Makemytrip, Trip Advisor etc.
Sr. Associate/ Associate – Housekeeping
Bachelors’ Degree or Diploma
in:
o Hotel Management;
o Hospitality and Hotel
Administration;
o Hotel Management and
Catering Technology;
o Hospitality, Travel &
Tourism
Preference shall be given to
candidates with Masters in
above areas.
Experience in the following areas:
o Hands-on management of properties of
hospitality/ hotel/ resort chain with specific
experience in housekeeping.
Handling initiatives towards improving overall
guest satisfaction score, customer footfalls.
Examples of such initiatives include, introduction
of SOPs, technology interventions, vendor
empanelment, vendor management practices,
improving ratings on portals such as Makemytrip,
Trip Advisor etc.
Experience in housekeeping related
procurement, consumption tracking, quality
monitoring, customer grievance redressal.
AGM/ Manager – Yatri Nivas
Bachelors’ Degree or Diploma
in
o Hotel Management;
o Hospitality and Hotel
Administration;
o Hotel Management and
Catering Technology;
o Hospitality, Travel &
Tourism
Preference shall be given to
candidates with Masters in
above areas.
Experience in the following areas:
o Overall management of properties of
hospitality/ hotel/ resort chain.
o Increasing revenue of a hotel chain.
o Increasing profitability of one/ more
properties of a hotel chain.
o Leading initiatives towards improving
customer footfalls, overall guest satisfaction
score and revenue of one or more properties.
For example, renovation, introduction of
SOPs, IT interventions, introducing
restaurants, vendor empanelment, improving
housekeeping etc.
Desirable:
o Developing and maintaining a network of
strategic business relationships in the sector/
industry.
o Exposure to project management areas such
as project planning, budgeting & costing,
project monitoring, vendor management,
contract management, quality management.
Sr. Associate/ Associate –Yatri Nivas
Bachelors’ Degree or Diploma
o Hotel Management;
o Hospitality and Hotel
Administration;
o Hotel Management and
Catering Technology;
o Hospitality, Travel &
Tourism.
Preference shall be given to
candidates with Masters in
above areas
Experience in hotel/ resort chain in the following
areas:
o Guest relations, overall housekeeping, asset
management.
o Developing SOPs, MIS reports for senior
management to review the overall
functioning of the hotel/ resort chain.
AGM/ Manager – Boating and Adventure Tourism
Bachelor’s degree or Diploma
in
o Tourism Administration
o Tourism and Travel
Management
o Hotel Management,
Travel& Tourism.
Preference shall be given to
candidates with Masters/ PG
Diploma in:
o Tourism and Travel/ Travel
and Tourism
o Tourism Administration
o Overall management of experience centres/
tourist sites such as amusement parks,
theme parks, boat houses, aqua tourism/
aqua sports centres, camping sites.
o Increasing revenue of such sites.
o Increasing profitability of such sites.
o Leading initiatives towards improving tourist/
customer footfalls, overall guest satisfaction
score and revenue. For example, introducing
new tourist attractions, obtaining national/
international certifications for safety, vendor
empanelment, improving the visibility of such
sites on popular portals/ social media
channels/ Lonely Planet, inclusion of such
sites on popular tourist circuits, introduction
of SOPs, IT interventions, improving tourist
amenities, etc.
Desirable:
o Developing and maintaining a network of
strategic business relationships in the sector/
industry.
o Exposure to project management areas such
as project planning, budgeting & costing,
project monitoring, vendor management,
contract management, quality management,
tourist management.
Sr. Associate/ Associate – Boating and Adventure Tourism
Bachelor’s degree or Diploma
in
o Tourism Administration
o Tourism and Travel
Management
o Hotel Management,
Travel& Tourism.
Preference shall be given to
candidates with Masters/ PG
Diploma in:
o Tourism and Travel/ Travel
and Tourism
o Tourism Administration
Experience in working with experience centres/
tourist sites (such as amusement parks, theme
parks, boat houses, aqua tourism/ aqua sports
centres, camping sites etc.) in the following
areas:
o Assisting or managing specific activities for
improving tourist/ customer footfalls, overall
guest satisfaction score and revenue. For
example, improving the visibility of such sites
on popular portals/ social media channels/
Lonely Planet, inclusion of such sites on
popular tourist circuits, introduction of SOPs,
IT interventions, improving tourist amenities,
etc.
AGM/ Manager – Package Tours
Bachelors Degree or Diploma
in
o Tourism Administration
o Tourism and Travel
Management
o Hotel Management,
Travel& Tourism.
Preference shall be given to
candidates with Masters/ PG
Diploma in:
o Tourism and Travel/ Travel
and Tourism
o Tourism Administration
Overall management of business dealing with
package tours, travel packages, itinerary
planning, implementation of tours based on tieups with different entities (for transportation,
tourism and accommodation) in the sector and
responsible for:
o Increasing revenue of such business.
o Increasing profitability of such business.
o Leading initiatives towards improving tourist/
customer footfalls, overall guest satisfaction
score and revenue. For example, introducing
new tourist attractions, obtaining national/
international certifications for safety, vendor
empanelment, improving the visibility of such
packages/ tours on popular portals/ social
media channels/ Lonely Planet,
conceptualising and popularising tourist
circuits, introduction of SOPs, IT
interventions, improving tourist amenities, etc.
Desirable:
o Developing and maintaining a network of
strategic business relationships in the sector/
industry
Sr. Associate/ Associate – Package Tours
Bachelors Degree or Diploma
in
o Tourism Administration
o Tourism and Travel
Management
o Hotel Management,
Travel& Tourism.
Preference shall be given to
candidates with Masters/ PG
Diploma in:
o Tourism and Travel/ Travel
and Tourism
o Tourism Administration
Experience in handling tours, tour bookings;
designing/ planning/ conceptualising tours in a
reasonably large travel/ tourism agency.
Experience in handling customers on tours/
dealing with customer complaints/ design and
implementation of SoPs.
AGM/ Manager – Marketing & Sales
Masters’ Degree in Marketing
Experience in the following areas:
o Experience in marketing and promotion of
tourism products/ hotel chain/ hospitality
chain (online, offline, domestic and
international).
o Leading initiatives which resulted in increase
in visibility across geographies, customer
satisfaction, customer footfalls, revenues,
profitability, due to marketing.
o Leading marketing/ branding campaigns for
particular properties/ chains.
Desirable:
Experience in:
o Hotel Management;
o Hospitality and Hotel Administration;
o Hotel Management and Catering
Technology;
o Hospitality, Travel & Tourism
Sr. Associate/ Associate – Marketing & Sales
Bachelors’ Degree or Diploma
in
o Hotel Management;
o Hospitality and Hotel
Administration;
o Hotel Management and
Catering Technology;
o Hospitality, Travel &
Tourism
o Marketing
Preference shall be given to
candidates with Masters in
above areas and in Marketing.
Experience in the following areas:
o Implementation of marketing campaigns in
association with identified vendors for
different aspects of the campaign (e.g. event
management vendors, social media
management teams).
o Active engagement on social media through
platforms such as Instagram, Facebook,
YouTube ads etc. to target different customer
segments.
o Increasing visibility of hotel/ resort chain by
participating in trade shows, expos, engaging
with online audience through contests/
competitions etc.
APPLICATION
The aspiring candidates may apply through email only in the format
prescribed in Annexure I of this notification.
The completed applications in pdf format shall be mailed to
[email protected]
The subject of email shall be “Application for —Name of the Post— / —-
Name of the Candidate”
There is no registration/ application fee.
The last date for receiving application is 26.08.2022
RECRUITMENT PROCESS
The candidates, in the sequence of shortlisting, whose experience certificates,
qualification certificates, and other proofs submitted satisfy the Authority of
their veracity, will be called for an interview. The interview will be conducted
in English in Chennai. In exceptional cases, the interviews may also be over a
video call based on the decision of TTDC. Subsequent to the interview and the
verification of documents TTDC will issue the Offer of Appointment on Fixed
Term basis.
There shall be one notification for appointments, however the appointments
can be taken up in batches based on the requirements of TTDC. Candidates
whose online applications are complete, but are not shortlisted for the
interviews may be placed on a waitlist.
In case the Interview Panel is convinced of the candidature of a particular
candidate despite the candidate not being selected for the said post, the Panel
may recommend the candidate for consideration for an alternate post in the
same organisation without TTDC having to place fresh advertisements/ call for
fresh applications if such recruitments take place within 2 years of the date of
this Notification.
DOCUMENTS TO BE SUBMITTED
When submitting application form by e-mail:
a) Self-attested and signed resume with a clear passport size photograph of
the candidate.
b) Marksheets and Certificate of Class 10, Class 12, Graduation/ qualifying
degree, post graduation etc.
c) Candidates serving in Government/ Quasi Govt. offices/ Public Sector
Undertakings should apply through proper channel and produce NOC at
the time of interview.
d) Experience certificates.
e) Any other relevant documents in support of eligibility or evidence of past
work (write ups/ proposals etc.).
The above documents will be verified for completeness and their adherence to the
online application form previously submitted by the candidate. The documents
submitted will be checked by TTDC.
Original documents to be produced at time of interview for verification:
a) Print out of the valid interview Call Letter and Application form.
b) Proof/ testimonials from a Reporting Manager (or) Former Reporting
Manager/ any other relevant proof certifying each of the Experience
details that were provided in the application form.
c) Proof of date of birth (Birth Certificate issued by the competent Municipal
authorities or SSLC/X std. with date of birth).
d) Photo identity proof (with the photo of the candidate clearly visible)
issued by the competent authority viz., Aadhar Card/ Passport/ Electors
Photo ID Card/ PAN Card or Driving license. No other ID cards will be
accepted.
e) Marksheets and Certificate of Class 10, Class 12, Graduation or
qualifying degree examination, Postgraduation etc.
f) Candidates serving in Government/ Quasi Govt. offices/ Public Sector
Undertakings (including nationalised banks and financial institutions) are
required to produce a No Objection Certificate from their employer at the
time of attending the interview.
g) Experience certificates.
h) Any other relevant documents in support of eligibility or evidence of past
work (write ups/ proposals etc.)
Note: Non submission of requisite certificate/ documents by the candidate at
the time of interview will debar his/ her candidature from further participation
in the recruitment process. Issuance of offer of appointment lies solely at the
discretion of TTDC and its decision will be final and binding.
GENERAL INFORMATION:
Only Indian Nationals need apply.
Age, Qualification & experience stipulated above should be as on date of
issue of notification. The candidates are advised to ensure before applying
that that fulfil the eligibility criteria and other requirements mentioned and
that the particulars furnished by them are correct in all aspects. In case, if it
is detected at any stage of recruitment process that the candidate does not
fulfil the eligibility criteria and/ or does not comply with other requirements
of this advertisement and/or the candidate has furnished any incurred or
false information or has suppressed any material fact, the candidature is
liable to be rejected. If any of the above short comings is/are detected even
after appointment. The services will be terminated
The post is on a fixed term contract, renewable every year based on the
performance of the candidates, initially up to three years, extendable for
further period (beyond three years) as decided by the Board of TTDC.
Excellent communication skills in English with working knowledge of
Tamil are eligible to apply.
All interviews at discretion of TTDC will be conducted in English at
Chennai.
While appearing for the interview, the candidate should produce all the
required and valid original certificates/ documents prescribed above. In the
absence of original certificates/ documents, candidature of the candidate
shall be cancelled. TTDC takes no responsibility to receive/ collect any
certificate/ remittance/ document sent separately.
The contract period is initially for a period of 3 years and the same will be
extended for further period subject to requirement and performance of the
candidates as per the existing terms and conditions on mutual consent.
In order to regulate the number of candidates to the called for interview, if
so required, the management reserves the right to raise the minimum
eligibility standards/criteria.
Merely meeting the above qualifications and experience shall not entitle a
candidate to be selected for interview. Only short-listed candidates will be
notified for interview. TTDC reserves the right to shortlist the candidates.
Acceptance or rejection of application of the candidates will be at the sole
discretion of Management.
Depending on the requirements, the TTDC reserves the right to
cancel/curtail/increase the number of vacancies without any further notice
and without assigning any reason thereof.
Depending upon the response, the management reserves the right to
increase or decrease the eligibility standards/criteria for the said post.
No TA/DA will be paid by TTDC to the candidates for attending the
interview.
TTDC reserves the rights to withdraw the advertised posts at any time
without assigning any reason and also reserves the right to fill either in the
same position or at a lower position or not to fill the posts and TTDC
decision in this regard shall be final
Incomplete application or without relevant supporting enclosures (Selfattested copies of degree/mark sheet/experience certificate of the latest
position should indicate a detail/nature /function/job presently being
handled) will be out rightly rejected.
Candidates attempting to influence or interfere with the selection process
will be rejected summarily and be declared disqualified for future TTDC
recruitment.
Certificate of fitness: Candidates selected for appointment to the post will
be required to produce a certificate of physical fitness from a Registered
Medical Practitioner. The candidates will also need to certify that they are
not insolvent prior to being appointed.
Applications containing wrong claims relating to basic qualification/
eligibility age/ experience if the proof does not satisfy TTDC, will be liable
for rejection.
All appointed candidates will be subject to the policies, rules and
regulations as notified/ modified by TTDC from time to time.
Correct and true information regarding arrest, convictions/debarment/
disqualification by any recruiting agency, criminal or any disciplinary
proceedings initiated or finalized, participated in agitation or any Political
Organization, candidature in election for parliament/ State
Legislature/Local Bodies, etc., if any, should also be furnished to the
TTDC at the time of application, i.e, the details thereof. Original of the
judgement of Acquittals, order/or G.O dropping further action in
Departmental proceedings or any document that may prove the suitability
of such candidates for a Government appointment in such cases must be
produced at the stage/time of certificate verification/interview.
OTHER INSTRUCTIONS:
Before applying for the post, the candidate should ensure that he/she fulfils
the eligibility and other norms mentioned in this notification. Candidates
are therefore advised to carefully read this notification and follow all the
instructions given.
Decision of TTDC in all matters regarding eligibility of the candidate, the
stages at which such scrutiny of eligibility is to be undertaken,
qualifications and other eligibility norms, the documents to be produced for
the purpose of conduct of examination, interview, verification etc. and any
other matter relating to recruitment process will be final and binding on the
candidate. No correspondence and personal enquires shall be entertained by
TTDC in this regard.
Not more than one application should be submitted by the candidate. In
case of multiple applications only the latest valid (submitted) application
will be retained.
Any canvassing or creating influence for undue advantage shall lead to
disqualification from the process.
Any request for change of address, details mentioned in the submitted
application will not be entertained subsequently.
A candidate should ensure that the signatures appended by him/ her in all
the places viz. in his/ her call letter, attendance sheet, etc. and in all
correspondence with TTDC in future should be identical and there should
be no variation of any kind.
A recent recognizable photograph MUST be uploaded by the candidate in
the e-mail application
Candidates will have to appear for the examination/ interview at their own
expense.
Appointment of selected candidates is subject to their being declared
medically fit and as per other requirements of TTDC as mentioned in this
notification and subject to service and conduct rules of TTDC, as decided
by the Board.
TTDC reserves the right to reschedule/ change (cancel/modify/add) any of
the criteria, conduct of examination/interview/method of selection and
provisional allotment etc.
Intimations will be sent to the applicants by email only to the primary email
address mentioned in the application form submitted by the candidates.
Hence, the applicant shall enter valid and functional mobile number and
email ID. However, candidates are required to check the recruitment section
of the TTDC website for the latest updates pertaining to this notification.
Appropriate action against the candidates found guilty of misconduct/ use
of unfair means will be taken as per the norms of TTDC.
TTDC shall not be responsible if the information/intimation does not reach
candidates in case of change in the mobile number, technical fault or
otherwise, beyond the control of TTDC and the candidates are advised to
keep a close watch on our authorised website for latest updates, till the
recruitment process gets completed.
Depending on the requirement, TTDC reserves the right to cancel/ modify
the number of vacancies, if the need so arises, without any further notice
and without assigning any reasons thereof.
TTDC reserves the right to alter the pay range/ qualifications/ number of
vacancies for posts
Any attempt by the candidates, either directly or indirectly to influence the
selection committee or the authority of the TTDC liable for
disqualification.
ANNOUNCEMENTS:
All further announcements/details pertaining to this process will only be published
in the authorised website http://www.ttdc.co.in/ from time to time.
The above posts and number of vacancies are subject to change from time to time
depending upon the evolving need of the organization. So, you are advised to keep
visiting the website for current vacancies and position.
Tamil Nadu Tourism Development Corporation Ltd Recruitment 2022 Click here
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